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Job Description

Job Title: Back Office Executive (BOE) - ICAN Nano

Job Description:

ICAN Nano is seeking a dynamic and enthusiastic Back Office Executive (BOE) to join our team. As a BOE at ICAN Nano, you will play a crucial role in supporting our back-office operations and facilitating efficient communication and coordination.

The ideal candidate should be eager to learn and adapt, possess strong interpersonal skills, and demonstrate a proactive approach to building partnerships and connections with dealers and distributors. Fluency in South Indian languages, along with excellent local etiquettes, is essential for this role.

Key Responsibilities:

  1. Building Partnerships: Proactively establish and nurture partnerships with dealers, distributors, and other business associates to promote ICAN Nano's products and services.
  2. Connection Management: Maintain regular communication and foster strong relationships with dealers and distributors to ensure smooth collaboration and effective distribution of products.
  3. Local Etiquette: Demonstrate good local etiquette and cultural sensitivity in all interactions, reflecting positively on ICAN Nano's brand image.
  4. Multilingual Communication: Utilize multilingual abilities, particularly in South Indian languages, to effectively communicate with stakeholders and address their needs and inquiries.
  5. Smart and Dedicated: Demonstrate a smart and dedicated approach to all tasks, showing initiative and commitment to achieving organizational goals.
  6. Accountability: Take ownership of assigned tasks and responsibilities, ensuring timely and accurate completion while upholding high standards of quality and professionalism.
  7. Documentation: Maintain accurate records and documentation related to sales transactions, inventory management, and other back-office activities, ensuring data integrity and compliance with company policies.
  8. Coordination: Facilitate seamless coordination between different departments and external partners, ensuring effective information flow and task execution.
  9. Administrative Support: Provide administrative assistance to various teams as needed, including scheduling appointments, organizing meetings, and preparing reports or presentations.
  10. Quality Assurance: Conduct regular quality checks on documentation, processes, and deliverables to identify and address any discrepancies or issues promptly.
  11. Compliance Adherence: Ensure compliance with relevant regulations, company policies, and industry standards in all aspects of back-office operations.

Qualifications:

- Minimum of 12th pass education level required; Bachelor's degree preferred.

- Previous experience in a back-office is advantageous.

- Excellent interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders.

- Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage time efficiently.

- Proactive attitude towards learning and adapting to new challenges.

- Ability to work independently as well as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.

- Proficiency in MS Office suite.

- Familiarity with local business practices and cultural norms in South India is a plus.

This JD outlines the responsibilities and qualifications required for the Back Office Executive position at ICAN Nano. We encourage candidates who meet these criteria and are eager to contribute to our team to apply.

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